Welcome to Positivity Apparel’s tracking portal. From here you can check the status of your order, View your tracking and delivery information and to visit our support centre if you have any questions or problems.
Some products may be sent separately depending on the item they may be coming from more than one destination. Don’t worry your other items won’t be far behind. If you would like to know more send us a message or open a support ticket thank you.
You can either use our Tracking Portal or the tracking link located on your shipping notification. If you are unable to find your tracking details please contact us thank you.
Orders are typically delivered within 1-3 weeks depending on the time of year and your location. In some cases, It may take longer. Once your order is sent it is out of our control, therefore, will rely on the delivery company. Any product that you do not receive within 40 days will be eligible for a refund or replacement. just send us a message or open a support ticket.
We ship worldwide, Some products may be limited to certain countries which will be stated on the product page.
If your item has been damaged or you receive the wrong item, please submit a support ticket as soon as possible thank you.
No problems feel free to send us a message or submit a support ticket. And we will be sure to reply as soon as we can thank you.